For urgent support, or to register with us, please contact our consular team on email@example.com or +60 3 2146 5555 or call the 24-hour consular emergency helpline in Australia on +61 2 6261 3305.
COVID-19 – Australian Government information
For the latest news, updates and advice from the Australian Government on COVID-19, go to: https://www.australia.gov.au/.
There is also an Australian Government COVID-19 app you can download from the Apple App Store or Google Play, and a new WhatsApp channel. These all have regularly-updated information from Commonwealth, state and territory governments, on quarantine and travel restrictions.
As per the Smartraveller website, the Australian government’s current travel advice is do not travel overseas at this time. This is Australia’s highest advice level (level 4 of 4). See https://www.smartraveller.gov.au/news-and-updates/coronavirus-covid-19. Travel advice specific to Malaysia can be found at https://www.smartraveller.gov.au/destinations/asia/malaysia.
Please check this High Commission website, and follow us on Facebook (https://www.facebook.com/AusinMalaysia/), and the High Commissioner on twitter (https://twitter.com/AusHCMalaysia), for latest updates.
Do you have questions on COVID-19? Please go to the following link for latest updates and FAQs.
UPDATE - 28 July 2020
From 24 July, the Malaysian Government re-instated mandatory 14 day quarantine at a government-run facility for all travellers arriving from overseas. The Malaysian Government also requires travellers to complete a “Letter of Undertaking and Indemnity”, which must be sent (with other relevant documents specified in the links below) at least three days in advance to the nearest Malaysian diplomatic mission in your country of residence/departure, for them to issue you with a letter of permission entitled a “Notice of Travel” before departure (you need this document to check in).
The following links from the Malaysian Consulate-General in Melbourne provide further details and links to the relevant documents and procedures:
- New "Letter of Undertaking and Indemnity", testing and quarantine procedures:
Full details can be found at the following document issued by the Malaysian Ministry of Foreign Affairs:
If you have any further queries, please contact your nearest Malaysian diplomatic mission in Australia. https://www.kln.gov.my/web/guest/malaysian-mission
The Australian High Commission continues to provide consular assistance for Australians in Malaysia. The Consular Services Charter outlines the consular assistance that may be provided to Australians overseas, and also responsibilities that lie outside the Australian Government’s consular role.
If you require consular assistance while in Malaysia, you can contact the Australian High Commission Consular Office in Kuala Lumpur between 8.30am - 4:30pm (weekdays) at +60 3 2146 5575. Alternatively, you can email us at: firstname.lastname@example.org
If you require consular assistance outside of business hours, or on a weekend, you can call the Consular Emergency Centre in Australia, which is operational 24 hours a day, 7 days a week, on +61 2 6261 3305, or via our High Commission switchboard, +60 3 2146 5555.
Visit the Smartraveller website to find the latest information from the Australian Government on COVID-19 for Australians abroad: https://www.smartraveller.gov.au/news-and-updates/coronavirus-covid-19. Travel advice specific to Malaysia can be found at https://www.smartraveller.gov.au/destinations/asia/malaysia.
For local information, the Malaysian Ministry of Health publishes COVID-19 updates on its Twitter account (https://twitter.com/KKMPutrajaya), as does the Director-General of Health (https://twitter.com/DGHisham). The Malaysian Government’s key webpage for updates on COVID-19 is found at http://covid-19.moh.gov.my.
In response to the limitations imposed under the Malaysian Government’s Recovery Movement Control Order (RMCO), the Australian High Commission will be providing only limited passport services until further notice.
However, you are still able to book appointments for passport services here: https://malaysia.highcommission.gov.au/klpr/Appointment-bookings.html.
All visa processing will experience delays until further notice, as the Department of Home Affairs is prioritising applications for those travellers in categories exempt from Australia’s travel restrictions. Please see https://malaysia.highcommission.gov.au/klpr/Visas_and_Migration.html for further information.
In response to the limitations imposed under the Malaysian Government’s Recovery Movement Control Order (RMCO), the Australian High Commission will be providing limited notarial services until further notice. Please call us on +603 2146 5575 or email email@example.com to make an appointment.
Australian visa scams
The Department of Home Affairs warns people to be very cautious regarding claims that Australian visas are allegedly for sale. These claims are not true. Australian visas are not for sale. Visas can only be obtained through official channels. Read more...
Smartraveller - Updated website
Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.
You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.
In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.
Tobacco import law
The Australian Government is stepping up the fight against illicit tobacco, with the commencement of new laws that protect Australia's borders from the importation of smuggled tobacco products.
From 1 July 2019, it is illegal for anyone to import tobacco without permission, or in contravention of permit conditions. The Australian Border Force has new enforcement options to seize tobacco and infringe tobacco smugglers. If you import tobacco without a permit or in breach of a permit condition, your tobacco may be destroyed and you may face financial penalties or prosecution.
Travellers arriving in Australia can continue to bring tobacco with them without a permit, but must always declare tobacco above the duty free allowance and pay any relevant duties and taxes. It is important for travellers to be aware of the customs requirements that apply to them when travelling to Australia. If in doubt, travellers should always declare any tobacco they are bringing with them.
Further information on the new measures is available at the Australian Border Force website
60 years of Australia's diplomatic presence in Malaysia
The Australian High Commission’s special publication commemorating 60 years of Australia’s diplomatic presence in Malaysia is available online. The commemorative book was launched by the Prime Ministers of Australia and Malaysia on 22 November 2015. It captures the long-standing and substantial cooperation between our two countries across many fields including defence, education, business, the arts and sports. It includes a number of personal stories of Malaysians and Australians who have made key contributions to building our close ties.
Bushfire Condolence Motion
4 February 2020: On 4 February the Australian Parliament passed a bushfire condolence motion, introduced by Prime Minister Morrison. Read more...
Australian High Commission Malaysia celebrates Australia Day 2020
24 January 2020: On 22 January, the Australian High Commission held its signature Australia Day reception at the Kuala Lumpur Convention Centre. Over 1,600 guests attended the event, including Ministers, Members of Parliament, civil society, the business community and the diplomatic corps. The Honourable Baru Bian, Minister of Works, was the guest of honour and senior Malaysian Government representative. Read more...
High Commissioner's Remarks at Australia Day 2020
24 January 2020: High Commissioner, Andrew Goledzinowski's full remarks at Australia Day 2020 reception. Read more...
For more news, please go to the news archive page.
For further information on studying and living in Australia, please visit the Australian Government website, www.studyinaustralia.gov.au. This website provides information on Australian institutions, courses, scholarships, application process, visa requirements and more. For enquiries, please email Malaysia@StudyInAustralia.gov.au.
The High Commission values the contribution the alumni of all Australian universities bring and endeavours to cultivate stronger and closer links through building and maintaining alumni relations as an important aspect of bilateral education ties between Australia and Malaysia.
We are constantly updating our distinguished alumni database. For more information and registration for future alumni events, please email firstname.lastname@example.org.