The Australian High Commission in Kuala Lumpur invites applications for the position of Post Systems Administrator (PSA)/Local Area Network Administrator (LANA) for a commencement date as soon as possible.
The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program, and helping Australian travellers and Australians overseas.
The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.
The terms of employment will be in accordance with the Kuala Lumpur Based Terms and Conditions of Employment. The Fair Work Act 2009 is not intended to apply to the employment of locally engaged staff. The successful applicant’s employment will be regulated by the laws of Malaysia.
Employment will be offered on a contract basis for an initial two-year period with the possibility of renewal, at the LE4 Level with an annual salary of RM69,144 to RM74,844. In addition, a further AUD$10,000 may be paid annually for maintaining a secret security clearance. Salary will include medical, superannuation, flex-time and other benefits. Continued employment is subject to successful completion of a six (6) month probation period.
The Australian High Commission in Kuala Lumpur will not be responsible for any costs incurred on relocation or accommodation arrangements, nor the return of the successful applicant to their country of origin at the end of the contract. A medical examination, referee and probity checks, including the successful candidate’s evidence of entitlement to work in Malaysia will be required prior to commencing duty with the High Commission.
Job Description
The PSA/LANA manages and provides all ICT related services, in coordination/consultation with DFAT Canberra, to various agencies within the High Commission under the agreed MOU and SLA standards. This role is also in-charge of performing other duties in addition to IT projects within the High Commission.
Tasks and Functions
The key responsibilities of the position include, but are not limited to:
- Manage DFAT’s IT Systems (both unclassified and secure) accounts in Kuala Lumpur for staff consistent with DFAT’s IT and security policies and procedures
- Provide IT technical support in monitoring and maintaining the computer systems and networks of DFAT staff in all its locations in Kuala Lumpur including:
- Liaise with users, the Global Support Centre and other Canberra support staff, Regional Technical Officers and IT suppliers
- Manage the PABX call accounting software (desirable)
- Manage and perform duties as lead Administrator for the record management system
Selection Criteria
- High-level of knowledge in IT systems, cabling infrastructure and software applications
- Ability to manage, multitask, work under pressure and follow-through on IT projects
- Knowledge of project management methodologies and workflow procedures
- Technical background with good understanding of the IT systems related to Hardware and Voice systems (desirable but not essential)
- Ability to work independently and organise workloads to achieve outcomes
- Team player and outcome focused
- Ability to work with internal and external clients in delivering IT projects and problem solving
- Well-developed records management skills (both physical and electronic) and experience using information management systems for reporting purposes
- Proficiency in managing ICT equipment and the general principles of asset management, including stock takes and the procurement, maintenance and disposal of equipment
- The position must be cleared to a high level (must be an Australian national) and also hold relevant working papers.
Security designated position
It is requirement that the applicant is an Australian Citizen and should possess a current Australian Security clearance or the ability to obtain the required security clearance.
Applicants must be willing to undergo vigorous security checks necessary to obtain an Australian National Security clearance.
Click here for guidelines in preparing your application and the application form.