Australian High Commission


Warning regarding Australian visa scams operating in Malaysia

The Australian Government manages a range of visitor and migration programs, including for international tourists, business visitors and family migration. Australia and Malaysia enjoy close people-to-people linkages, which are facilitated through these programs.

In November, the Malaysian media reported on the illegal “sale of visas” by people smugglers, which allegedly allowed asylum seekers to fly into Australia.

The Australian High Commissioner to Malaysia, H.E. Mr Miles Kupa, noted that recently there had been a rise in the number of fraudulent scams or schemes advertising or making claims that genuine Australian visas could be purchased in Malaysia, particularly in Kuala Lumpur.

"We warn people to be very cautious regarding claims concerning Australian visas that are allegedly for sale. These claims are not true. Australian visas are not for sale. Visas can only be obtained through official channels.”

"We advise the public in Malaysia to ensure that they are dealing through reputable channels when seeking Australian visas," he said. Mr Kupa added that Australia welcomed genuine visitors and migrants.

If you are aware of, or suspect a scam in relation to Australian visas, please inform the Australian High Commission in Kuala Lumpur by sending an email to [email protected].

More information on proper processes and reputable channels to obtain Australian visas in Malaysia are set out in our service delivery partner, VFS Global's website,

Further information on official Australian visa channels is also available on the Australian High Commission’s website,, and the Australian Department of Immigration and Border Protection’s website,

Malaysian citizens have access to the Electronic Travel Authority (ETA) facility for short-term tourist visits. Accredited travel agents and individuals can access these arrangements via the ETA website,